0bdjl Privacy Policy — How We Handle Your Personal Data

1. Introduction

This Privacy Policy sets out the terms under which 0bdjl ("we", "us", "our") collects, processes, stores, and protects personal information provided by or relating to users ("you", "Player") of the 0bdjl online betting and casino platform, accessible at https://0bdjl.io and all associated sub-domains (collectively, the "Platform").

0bdjl is committed to handling your personal data with care, transparency, and in accordance with applicable data protection principles. This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

By accessing or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of this Privacy Policy, 0bdjl is the data controller responsible for your personal information collected through the Platform. The data controller determines the purposes and means of processing personal data. Any questions, requests, or complaints relating to this Privacy Policy should be directed to the 0bdjl Data Privacy team at [email protected].

Where 0bdjl engages third-party service providers to process data on its behalf (for example, payment processors or identity verification services), those providers act as data processors under contractual obligations that meet the standards set out in this Privacy Policy.

3. Data We Collect

0bdjl collects the following categories of personal data from Players. We collect only what is necessary for the stated purpose in each case:

Special category data: 0bdjl does not intentionally collect sensitive personal data such as health records, political opinions, or biometric data. If you voluntarily disclose such information (for example, when requesting responsible gaming assistance), it will be used solely for the purpose for which it was shared and will not be retained beyond the necessary period.

4. How We Collect Data

0bdjl collects personal data through the following methods:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including via cookies, web beacons, server logs, and similar tracking technologies (see Section 8 — Cookies & Tracking).
• Third-party sources: Identity and fraud-risk data received from payment processors (bKash, Nagad, Rocket, Visa, Mastercard), identity verification providers, and anti-money-laundering screening services, used to supplement the information you provide directly.
• Public sources: In limited circumstances, publicly available information may be used to verify or supplement identity data, for example cross-referencing a name against publicly available records as part of AML/KYC due diligence.

5. Legal Basis for Processing

0bdjl processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing is required to perform the contract between you and 0bdjl — for example, operating your account, processing deposits, settling bets, and managing withdrawals.
• Legal obligation: Processing is required to comply with applicable law — for example, retaining transaction records for anti-money-laundering purposes, performing KYC identity checks, and responding to lawful regulatory requests.
• Legitimate interests: Processing is necessary for 0bdjl's legitimate business interests, provided those interests are not overridden by your data-protection rights — for example, fraud prevention, platform security, network analysis, and improving Platform functionality.
• Consent: Where none of the above bases apply, 0bdjl will seek your explicit consent before processing. This applies primarily to direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. How We Use Your Data

0bdjl uses the personal data it collects for the following purposes:

• Account management: Creating, verifying, maintaining, and, where necessary, closing your 0bdjl account.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, City Bank, and other supported payment methods.
• Identity and age verification: Confirming that you are aged 21 or over and are who you claim to be, in line with our KYC obligations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, and other prohibited conduct on the Platform.
• Responsible gaming: Monitoring your usage patterns for signs of problem gambling and providing self-exclusion, deposit limits, and other protective tools in accordance with our Responsible Gaming Policy.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Platform improvement: Analysing aggregated usage data to improve game performance, navigation, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications. You may opt out at any time.
• Regulatory compliance: Meeting our obligations under applicable anti-money-laundering, counter-terrorism-financing, and data protection laws.

7. Data Sharing & Third Parties

0bdjl does not sell your personal data to any third party. We share data only in the following circumstances and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, and City Bank receive transactional data necessary to process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC and document verification services receive identity documents and personal details solely for the purpose of verifying your identity as required by our account-opening and withdrawal processes.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session identifier and account-level data necessary to deliver their games through the Platform. They do not receive your full identity profile.
• Fraud prevention and AML services: Specialist screening providers receive data necessary to conduct anti-money-laundering, sanctions, and fraud-risk checks.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory demand, 0bdjl will disclose personal data to competent authorities. We will notify you of any such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 0bdjl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party processors engaged by 0bdjl are bound by data processing agreements that require them to maintain confidentiality, implement appropriate security measures, and process personal data only for the specific purpose for which it was shared.

8. Cookies & Tracking Technologies

The 0bdjl Platform uses cookies and similar tracking technologies to deliver a functional and personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens, load-balancing cookies, and security identifiers. They cannot be disabled without breaking Platform functionality.
• Functional cookies: Remember your preferences — such as preferred language, display settings, and last-used payment method — to improve your experience across sessions.
• Analytical cookies: Used to collect aggregate data about how Players navigate the Platform, which pages are visited most frequently, and where drop-off occurs. This data is used solely to improve Platform performance and user experience.
• Responsible gaming cookies: Track session duration and betting frequency to support the Platform's responsible gaming monitoring obligations and to trigger in-session reminders where applicable.

0bdjl does not use third-party advertising cookies or allow advertising networks to place tracking pixels on the Platform. You may adjust your browser settings to block or delete cookies at any time; however, disabling strictly necessary cookies will impair your ability to use the Platform.

9. Data Retention

0bdjl retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of the active account relationship and for a period of 5 years following account closure, in accordance with anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required for AML compliance.
• Identity verification documents: Retained for 5 years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for 3 years from the date of the last communication, to enable dispute resolution and quality assurance.
• Marketing consent records: Retained for the duration of the active consent and for 2 years following withdrawal of consent, to demonstrate compliance.
• Technical and usage logs: Retained for 12 months on a rolling basis, after which they are anonymised or deleted.

On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

10. Your Rights

As a data subject, you hold the following rights with respect to the personal data 0bdjl holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.

• Right of access: You may request a copy of all personal data 0bdjl holds about you, together with information about how it is being used.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis for processing applies. Note that certain data must be retained to comply with legal obligations and cannot be erased on request.
• Right to restriction: You may request that 0bdjl restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on 0bdjl's legitimate interests, including profiling for responsible gaming purposes, unless 0bdjl can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

11. Children's Privacy

The 0bdjl Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately close the associated account and delete all personal data relating to that individual without delay.

Parents and guardians who believe that a minor may have registered on the 0bdjl Platform should contact us immediately at [email protected] so that appropriate action can be taken. We take underage gambling seriously and employ age verification checks at the point of registration and during the withdrawal process.

12. Data Security

0bdjl implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your browser or device and the Platform.
• Encrypted storage of personal and financial data at rest, using industry-standard encryption algorithms.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to the minimum necessary for their role.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Secure tokenisation of payment method details — raw card numbers and mobile wallet credentials are never stored on 0bdjl servers.
• Multi-factor authentication requirements for all staff with access to production systems containing personal data.

While 0bdjl takes all reasonable precautions, no online system is entirely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 0bdjl will notify affected Players without undue delay and will take all appropriate remedial action.

13. Changes to This Privacy Policy

0bdjl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Where changes are material — meaning they affect your rights or the way in which your data is used in a significant way — we will notify you via the email address registered to your account at least 7 days before the changes take effect.

The current version of the Privacy Policy is always available at https://0bdjl.io/privacy-policy. The version date shown at the top of this document indicates when the policy was last updated. Your continued use of the Platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way 0bdjl handles your personal data, please contact our Data Privacy team through any of the following channels:

• Email: [email protected] — include "Privacy Policy" or "Data Rights Request" in the subject line for faster routing.
• Live Chat: Available 24/7 on every page of the 0bdjl Platform — our support agents can log and escalate data privacy requests immediately.
• WhatsApp: +880 1700 000000 — available during Bangladesh Standard Time (BST, UTC+6) business hours.

We aim to acknowledge all data privacy requests within 48 hours and to resolve them fully within 30 calendar days of acknowledgement. Where a request is particularly complex or involves a large volume of data, we will inform you within the initial 30-day period if additional time is required.